Last Updated: 15 December 2025
This Privacy Policy is issued by The Silent Layer (“we”, “us”, “our”), a software testing, quality assurance, and UX audit service provider operating from Jaipur, Rajasthan, India, and offering services to clients worldwide.
This Privacy Policy explains how we collect, use, store, process, and protect personal and business data in compliance with applicable laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Digital Personal Data Protection Act, 2023 (India), and internationally recognized data protection principles such as the General Data Protection Regulation (GDPR) where applicable.
By accessing or using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
The Silent Layer
📍 Jaipur, Rajasthan, India
📧 hello@thesilentlayer.com
For the purposes of applicable data protection laws, The Silent Layer acts as the Data Controller, unless otherwise agreed in writing.
We may collect the following information voluntarily provided by you:
Name
Email address
Phone number
Organization or company name
Job role or designation
Any other information submitted via forms, email, or direct communication
In the course of providing QA and audit services, we may receive:
Application or website URLs
Screenshots, workflows, logs, and documentation
Limited test credentials (only where expressly agreed)
Product or system-related information necessary to perform services
⚠️ We do not intentionally collect sensitive personal data, such as government-issued identification numbers, financial information, or personal passwords, unless contractually required and explicitly authorized.
We may automatically collect:
IP address
Browser type and device information
Pages visited and interaction data
Date and time stamps
This data is collected solely for analytics, security monitoring, and performance optimization.
We process data based on one or more of the following lawful grounds:
Consent provided by the data subject
Performance of a contract
Compliance with legal obligations
Legitimate business interests, balanced against data subject rights
Collected data is used to:
Deliver QA, testing, and audit services
Communicate with clients and prospects
Prepare reports, findings, and recommendations
Maintain internal records and statutory compliance
Improve website functionality and user experience
Detect, prevent, and address fraud, misuse, or security incidents
We do not sell, rent, or commercially exploit personal data.
Information may be shared only:
With trusted third-party service providers under strict confidentiality obligations
When required by law, court order, or government authority
To protect our legal rights, safety, or property
Client data is never publicly disclosed without explicit written consent.
As The Silent Layer operates from Jaipur, Rajasthan, India and serves global clients, data may be transferred to or processed in India or other jurisdictions. Reasonable and appropriate safeguards are applied to protect such data.
Data is retained only for as long as necessary to:
Fulfill contractual obligations
Comply with applicable laws
Resolve disputes or enforce agreements
Thereafter, data is securely deleted or anonymized.
We implement reasonable security practices and procedures as required under Indian law, including administrative, technical, and organizational safeguards. However, no system can guarantee absolute security.
Subject to applicable law, you may request:
Access to your personal data
Correction or deletion
Withdrawal of consent
Restriction of processing
Requests may be sent to hello@thesilentlayer.com.
This Privacy Policy shall be governed by and construed in accordance with the laws of India.
The courts located in Jaipur, Rajasthan, India shall have exclusive jurisdiction over any disputes arising from or related to this Privacy Policy.
