📜 TERMS & CONDITIONS

Last Updated: 15 December 2025

These Terms & Conditions constitute a legally binding agreement under the Indian Contract Act, 1872, between you and The Silent Layer, operating from Jaipur, Rajasthan, India.


1. Nature of Services

The Silent Layer provides professional services including:

  • Software Testing & Quality Assurance

  • UX / UI Audits

  • Bug Detection & Product Analysis

  • Advisory and Consulting Services

All services are provided on a best-effort, advisory, and non-guaranteed basis.


2. No Guarantee or Warranty

  • We do not guarantee identification of all bugs, vulnerabilities, or defects

  • Software behavior varies across environments and usage scenarios

  • Our services reduce risk but do not eliminate it entirely


3. Client Obligations

Clients agree to:

  • Provide lawful and authorized access to systems

  • Ensure they have the right to share all provided data

  • Use reports and findings responsibly

  • Refrain from misuse or misrepresentation of results


4. Intellectual Property Rights

All methodologies, reports, frameworks, documentation, and content remain the intellectual property of The Silent Layer, unless otherwise agreed in writing.

Clients are granted a limited, non-exclusive, non-transferable license for internal use only.


5. Confidentiality

All client information, data, and findings are treated as confidential.
Public references are anonymized unless prior written consent is obtained.


6. Fees & Payments

  • Fees are agreed upon prior to service commencement

  • Payments are non-refundable once work has begun

  • Delays caused by client dependencies may affect delivery timelines


7. Limitation of Liability

To the maximum extent permitted by law:

  • The Silent Layer shall not be liable for indirect, incidental, or consequential damages

  • Total liability, if any, shall not exceed the fees paid for the specific service


8. Termination

We reserve the right to suspend or terminate services in case of breach, misuse, or non-payment.


9. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts at Jaipur, Rajasthan, India.